• Student ITS Help Desk Request Form

    Please use this form to submit support requests for the types of issues only:  

    PASSWORD RESET OPTIONS:

    1. Online Reset: https://hudson.edusupportcenter.com
    2. By Phone: Call (855) 699-0733 (Students ONLY)
    3. In Person: Visit ITS Helpdesk at
           Jersey City Campus: 70 Sip Ave. - 3rd Floor (A Building) - Room A308
           North Hudson Campus: 4800 John F. Kennedy Blvd. - 3rd Floor (N Building) - Room N309
    4. Form Submission: Complete the form below and ITS support will contact you.

    ITS cannot assist with other types of issues that are submitted through this form.  

  • *HCCC Email:  
      (Example: student1234@live.hccc.edu)
    *Your Name:  
    College ID:  
      (Seven Digit College ID - Example: 0123456)
    *Summary of Problem:  
    *Detailed Description of Problem:    
    Methods to Reach You Required in order to verify your identity.
    *Personal Email Address:  
    *Phone Number:   
      (Example: xxx-xxx-xxxx)
          
  • Contact Information

    Information Technology Services

    Journal Square Campus
    70 Sip Ave – A308
    Jersey City 3rd Floor

    (201) 360-4310

    Operating Hours
    Spring/Fall
    Monday thru Friday
    8:00 am – 9:00 pm
    Saturday – Sunday
    8:30 am – 4:30 pm

    Summer
    Monday thru Thursday
    8:00 am – 9:00 pm
    (Friday – college Closed)
    Saturday – Sunday
    8:30 am – 4:30 pm

    North Hudson Campus
    4800 John F. Kennedy Blvd – N309
    Union City 3rd Floor

    (201) 360-4309

    Operating Hours
    Spring/Fall
    Monday thru Friday
    9:00 am – 5:00 pm
    Saturday – Sunday Closed

    Summer
    Monday thru Thursday
    8:30 am – 5:30 pm
    Friday – Sunday Closed
    itshelp@hccc.edu