• Student ITS Track-IT Request Form

    Please use this form to submit support requests for the types of issues only:  


    1. Online Reset: https://hudson.edusupportcenter.com
    2. By Phone: Call (855) 699-0733 (Students ONLY)
    3. In Person: Visit ITS Helpdesk at
           Jersey City Campus: 70 Sip Ave. - 3rd Floor (A Building)
           North Hudson Campus: 4800 Kennedy Blvd. - Room 309
    4. Form Submission: Complete the form below and ITS support will contact you.

    ITS cannot assist with other types of issues that are submitted through this form.  

  • *HCCC Email:  
      (Example: student1234@live.hccc.edu)
    *Your Name:  
    College ID:  
      (Seven Digit College ID - Example: 0123456)
    *Summary of Problem:  
    *Detailed Description of Problem:    
    Methods to Reach You Required in order to verify your identity.
    *Personal Email Address:  
    *Phone Number:   
      (Example: xxx-xxx-xxxx)
  • Contact Information

    Information Technology Services
    70 Sip Ave - 3rd Floor
    Jersey City, NJ 07306
    (201) 360-4310
    Mon. - Fri.: 8am - 9pm
    Sat. - Sun.: 8:30am - 4:30pm

    Summer Hours:
    Mon. - Thur.: 8am - 9pm 
    (Friday - college closed)
    Sat. - Sun.: 8:30am - 4:30pm