Assistant Director (Program Operations and Development), Advisement


For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page.


(For Internal Consideration Only)


College Overview

Hudson County Community College (HCCC) is an award-winning, comprehensive urban college serving one of the most historic and ethnically diverse areas of the United States. HCCC students were born in 119 countries and speak 29 different languages. The diversity and the multitude of our community’s cultures, life experiences, skills and aspirations, are the very values and traits that empower us to be productive and caring members of our society.

HCCC embodies an unwavering commitment to student success and an intentional focus on diversity, equity, and inclusion. In 2019, the President’s Advisory Council on Diversity, Equity and Inclusion (PACDEI) was instituted to develop new levels of understanding and access and advance the College’s commitment to transparency and inclusion. We are proud of the differences we share, which are the foundation for the life-changing and transformational education we offer and the social mobility we provide to the communities we serve.

HCCC has three campuses located just minutes from Manhattan: the Journal Square campus in Jersey City and North Hudson Campus in Union City are adjacent to vital transportation hubs; the Secaucus Center has abundant parking. Fully accredited by the Middle States Commission on Higher Education, the College offers courses and classes in a wide variety of disciplines to the people and businesses of Hudson County, one of the most ethnically diverse areas of the United States. The College was recently recognized with the 2021 Association of Community College Trustees (ACCT) Northeast Regional Equity Award, and the 2021 INSIGHT Into Diversity’s Higher Education Excellence in Diversity (HEED) Award. In 2016 the Gabert Library was one of three academic libraries in the United States to receive the Excellence in Academic Libraries Award from the Association of College and Research Libraries (ACRL), and in 2019 the HCCC Tutoring Center received the Frank L. Christ Outstanding Learning Center Award for Two-Year Institutions. In 2019, the College joined Achieving the Dream, a network of high achieving community colleges, part of its expanding effort toward continuous improvement in student success.

HCCC has partnerships with every major four-year college and university in the greater New Jersey-New York area and beyond, accommodating seamless transfer of credits for further undergraduate and graduate education. Hudson County Community College is proud of its culture of care and invites applications from those wishing to join a community dedicated to promoting student success in all forms.


Position Summary

Salary Grade: 113

The College is looking for an Assistant Director for the Hudson Scholars program, within the College’s Office of Advisement, focusing on ongoing development and operations of the program. This nationally recognized and award-winning program relies heavily on strategic implementation of best practice strategies to ensure its ability to serve a growing population of students at the College.

The Assistant Director will hold responsibilities including but not limited to: supervising academic counselors, reporting and providing office representation where needed, and managing a student caseload. The Assistant Director(s) promote student success in support of and in accordance with the College’s mission statement, program policies and procedures, and established goals and objectives of Student Affairs and Enrollment.


What you would be doing in this role:

Program Operations and Development

  • Stay informed about trends, research, and best practices related to student support services in higher education, and apply this knowledge to enhance the Hudson Scholars program.
  • Design programming based on data, stakeholder feedback, and research-based best practices.
  • Develop and document programmatic practices, including but not limited to financial disbursement, faculty engagement, and student support efforts.
  • Manage outreach around program-wide processes such as faculty progress reports, student communication campaigns, and other campus-wide communications.

Academic Counseling

  • Provide students with academic advising, major exploration, transfer opportunities, educational programming, and course registration assistance through monthly meetings and consistent communication.
  • Assist incoming students with transition to the College by engaging in conversations about time management, study skills, and test-taking strategies.
  • Maintain documentation, data, and reports across various platforms to inform college personnel of student success and retention rates.
  • Integrate data-informed decision-making and evidence-based practices into daily work.
  • Create and manage progress reports from faculty by informing students of their academic progress and providing recommendations to improve.
  • Provide resources, referrals, and information to assist students in navigating the college.
  • Participate in college committees and events to increase visibility for the program, gain knowledge, and build partnerships across the College.

Office Leadership

  • Provide administrative supervision to academic counselors and/or other staff (e.g., part-time advisors, student workers and/or student services assistants).
  • Contribute to office and area-wide reporting.
  • Represent the Office of Advisement and/or Hudson Scholars program internally and externally, as needed.
  • Provide oversight to office workgroup(s) and report out on progress and goal attainment.
  • Provide regular updates to the Director of Advisement and a team regarding established goals and key performance indicators (KPIs).
  • Perform other duties, as assigned.


What you’ll need to succeed:

  • Initiative: A large part of this role is identifying opportunities to improve current practice. An ability to not only see the possibilities, but a clear pathway to bring them to fruition is essential.
  • Clear Communication Style: Superior verbal and written communication skills are required. This role will be collaborating across HCCC offices, so professional communication is a necessity.
  • Master’s degree: Required in Counseling, Higher Education, Student Affairs, or a related field.
  • Experience: Two to four years of post-master’s experience in academic counseling, advising and/or direct, relational support of undergraduate students, preferred.
  • Technology Skills: Proficient in various computer software programs and SaaS including Microsoft Office suite, Airtable, EAB Navigate, Ellucian Colleague, and similar higher education platforms.
  • Relational skills: Relationship building is a central part of the role, so strong interpersonal and active listening skills are essential. It is important that you balance having a supportive ear with the ability to identify needs, so students and staff are able to realize their personal and educational goals.
  • Creativity: A penchant for out-of-the-box thinking and creative problem-solving will be an asset in this role.
  • Additional Skills: Collaboration, flexibility, innovation, strategic thinking, and a positive attitude.


What will make you stand out as a candidate:

  • Prior project management experience: You’ve had experience leading projects to completion, especially across a broad, distributed team. Formal leadership titles aren’t imperative, but clear examples of how you’ve taken leadership to achieve goals are beneficial.
  • Bi-lingual preferred: Our College has a linguistically diverse student population, so while not required, Spanish and Arabic language skills are a priority.


To Apply

Submit your application materials via the form linked here.


As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans, and minorities are encouraged to apply.

Take Survey