Coordinator, Academic Support Center

 

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The Opportunity

Hudson County Community College (HCCC) seeks a Coordinator of the Academic Support Center to join its award-winning and nationally recognized institution. This is an exciting time to be a part of the HCCC community. The College recently launched its 2021-24 Strategic Plan, the culmination of which will align with the College’s 50th anniversary in 2024. The College was recognized by the Association of Community College Trustees as the recipient of the 2021 ACCT Northeast Region Equity Award. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC’s Culinary Arts Institute was ranked as the #6 Culinary Arts program in the United States by Best Choice Schools.  Most recently, the National Institute for Staff and Organizational Development (NISOD) selected HCCC as one of 24 colleges nationwide to be named a “2022 Most Promising Place to Work in Community Colleges.

 

College Overview

Hudson County Community College (HCCC) serves one of the most ethnically diverse and densely populated communities in the United States. The College is a vibrant, urban institution of higher education whose mission is to provide its diverse communities with inclusive, high-quality educational programs and services that promote student success and upward social and economic mobility.

More than 90% of HCCC’s students receive scholarships, grants, and loans to finance their education, and the College’s extensive financial aid program helps connect students with the resources they need. To date, the College’s Foundation has raised over $3.5 million for student scholarships, and HCCC ranks first in the state of New Jersey for its award of Community College Opportunity Grant funds. About half of its more than 12,000 credit students identify as Hispanic, and more than 33% of all students were born outside of the U.S. In 2021, HCCC had two students selected from a national applicant pool to receive the prestigious Jack Kent Cooke Foundation’s Undergraduate Transfer Scholarship.

Hudson County Community College has three campuses. The largest campus is located at the heart of Jersey City’s Journal Square, which is approximately 20 minutes from New York City. The College also has a North Hudson Campus, located in Union City, New Jersey and an additional location at the Hudson County Schools of Technology in Secaucus, New Jersey. The College offers 70 degree and certificate programs and more than 300 day, evening, and weekend courses throughout its three-campus network.

HCCC offers 10 fully online degree programs and expects this number to grow in the coming year. In addition to its degree programs and courses, HCCC offers a wide array of Continuing Education/Workforce Development, non-credit classes and programs designed to develop professional skills, provide occupational training, teach languages and culinary skills, and enrich personal and cultural knowledge.

Hudson County Community College is committed to delivering high-quality educational experiences. HCCC is a member of the Achieving the Dream network of community colleges. Achieving the Dream is a national reform network of high-performing community colleges that are focused on leveraging data-informed best practices to promote equitable outcomes.

The College boasts several signature programs, including a nationally recognized Culinary Arts Institute and a Nursing Program. The College’s Culinary Arts Institute is one of only three programs in the New York Metropolitan region to hold accreditation from the Accrediting Commission of the American Culinary Federation Education Foundation. The Culinary Arts Institute features state-of-the-art facilities and a hands-on program that prepares students for a range of careers in the hospitality industry. Graduates of HCCC’s Nursing Program consistently pass the licensure exam in large numbers. The College recently announced the dedication of the Bloomberg Finance Lab, which provides students with real world experience to prepare them for employment in banks, corporations, and government agencies.

A leader in workforce development, HCCC hosted The Aspen Institute’s Workforce Leadership Academy, which was the first to be offered in partnership with a community college. The Hudson County Workforce Leadership Academy was funded through a combination of public and private donors that included JPMorgan Chase, the Harry and Jeanette Weinberg Foundation, the W.K. Kellogg Foundation, the County of Hudson, the LeFrak Family, and Mack-Cali.

 

The Role

Reporting to the Director of Academic Affairs, the Coordinator will facilitate workshops, conduct individual and group tutoring sessions, supervise, train part-time tutors, and coordinate all the activities that are offered by the Abegail Douglas Johnson Academic Support Services Department at the Academic Support Center at the North Hudson Campus. Responsibilities are carried out in accordance with the College’s commitment to academic support and services for the development and improvement of students’ learning skills.

The Coordinator will have a passion for serving students and feel strongly about the role that community colleges play in advancing social and economic mobility. The Coordinator will be an advocate for access to higher education, particularly for first-generation and immigrant students. The ideal candidate will preferably have an understanding of and a commitment to the philosophy and mission of HCCC.

 

Essential Responsibilities

  1. Oversees the daily operations of the Academic Support Center, including, but not limited to, the following tasks:
    • Provides leadership, training, and support to part-time tutors and work-study students regarding tutoring methods and techniques and may suggest alternative tutoring styles to accommodate the learning needs of students.
    • Creates schedules for tutors on WCOnline, monitors appointments and student progress, and generates data spreadsheets to track student attendance.
    • Reviews and approves tutor timesheets.
    • Meets with students, assesses the level of support and services required, and determines proper placement in individual, group sessions, workshops, study groups, etc.
    • Provides tutoring in English and writing related courses to individual students and groups of students.
    • Guides and assists students with homework assignments, problem solving, test preparation, and the development of effective study and presentation skills.
    • Produces/updates workshop materials and facilitates workshops.
    • Creates student satisfaction surveys to assess the quality of tutorial services.
    • Observes tutorial sessions and provides feedback to tutors.
    • Plans and actively participates in all tutor training and orientation events.
    • Participates in the department’s assessment, strategic planning, and Cyclical Program Review activities.
    • Contributes to the development and expansion of the department’s services.
  2. Researches and selects learning materials, teaching aids, textbooks, software, and equipment to facilitate tutoring. Provides guidance with practice tests, follows course syllabi, and designs specific handouts and related study materials.
  3. Ensures the prompt identification and timely resolution of student problems, provides guidance, and explains the established processes and procedures to ensure that students receive optimal support.
  4. Follows and ensures departmental compliance with relevant federal, state, and local regulations, established Student and Academic Affairs policies and procedures, and the rules and regulations defined by the Family Educational Rights and Privacy Act (FERPA).
  5. Operates in accordance with established departmental and College policies and procedures, working in tandem with other members of the College community.
  6. Supports the Director of Academic Affairs in the recruitment, recommendation, and subsequent hiring of part-time tutors. Operating within the established Human Resources Department policies and procedures, performs resume screening and interviewing of tutors to meet program demands.
  7. Creates and distributes promotional materials, and visits classrooms and participates in Open House and New Student Orientation events to promote the services.
  8. Develops professional and managerial skills through independent research, networking, attending seminars and workshops, etc., to maintain awareness of current and changing trends in education specific to academic support services.
  9. Represents the College to external constituencies and exudes professionalism, confidentiality, courtesy, honesty, fairness, and integrity.

 

Position Requirements

  • Minimum of a bachelor’s degree in Business Administration, English, Education, or a closely related field.
  • A minimum of one year of tutoring or teaching experience preferred.
  • Experience and interest in teaching adult students from diverse cultural and ethnic backgrounds.
  • Ability to work effectively with others and have well-developed oral and written communication skills, including computer and information literacy.
  • Experience with Ellucian or other higher education software preferred.
  • Comprehensive knowledge of tutorial objectives, principles, methods, and techniques with the ability to plan, organize, and direct the operations of related programs and activities.
  • Highly effective verbal and written communication skills, interpersonal, and customer service skills to effectively collaborate with new and existing students, Division Deans, faculty, advisors, counselors, and all levels of employees and management.
  • Bi-lingual ability is helpful but not required.
  • Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.

 

Closing Date of Applications

September 14, 2022

 

Applications

For full consideration, please send resume, cover letter, salary expectations, and a list of three professional references to Kenny Fabara, Director of Academic Affairs, at kfabaraFREEHUDSONCOUNTYCOMMUNITYCOLLEGE.

 

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.

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