Customer Service Assistant (PT), Journal Square Campus

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The Opportunity

This is an exciting time to be a part of the HCCC community. The College recently launched its 2021-24 Strategic Plan, the culmination of which will align with the College’s 50^th anniversary in 2024. The College was recognized by the Association of Community College Trustees as the recipient of the 2021 ACCT Northeast Region Equity Award. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC’s Culinary Arts Institute was ranked as the #6 Culinary Arts program in the United States by Best Choice Schools. Most recently, the National Institute for Staff and Organizational Development (NISOD) selected HCCC as one of 24 colleges nationwide to be named a “2022 Most Promising Place to Work in Community Colleges.”

Overview

Hudson County Community College serves one of the most ethnically diverse and densely populated communities in the United States. The College is a vibrant, urban institution of higher education whose mission is to provide its diverse communities with inclusive, high-quality educational programs and services that promote student success and upward social and economic mobility.

More than 90% of HCCC’s students receive scholarships, grants, and loans to finance their education, and the College’s extensive financial aid program helps connect students with the resources they need. To date, the College’s Foundation has raised over $3.5 million for student scholarships, and HCCC ranks first in the state of New Jersey for its award of Community College Opportunity Grant funds. About half of its more than 12,000 credit students identify as Hispanic, and more than 33% of all students were born outside of the U.S. In 2021, HCCC had two students selected from a national applicant pool to receive the prestigious Jack Kent Cooke Foundation’s Undergraduate Transfer Scholarship.

Hudson County Community College has three campuses. The largest campus is located at the heart of Jersey City’s Journal Square, which is approximately 20 minutes from New York City. The College also has a North Hudson Campus, located in Union City, New Jersey and an additional location at the Hudson County Schools of Technology in Secaucus, New Jersey. The College offers 70 degree and certificate programs and more than 300-day, evening, and weekend courses throughout its three-campus network.

HCCC offers 10 fully online degree programs and expects this number to grow in the coming year. In addition to its degree programs and courses, HCCC offers a wide array of Continuing Education and Workforce Development, non-credit classes and programs designed to develop professional skills, provide occupational training, teach languages and culinary skills, and enrich personal and cultural knowledge.

Hudson County Community College is committed to delivering high-quality educational experiences. HCCC is a member of the Achieving the Dream network of community colleges. Achieving the Dream is a national reform network of high-performing community colleges that are focused on leveraging data-informed best practices to promote equitable outcomes.

HCCC’s Nursing Program is a fully accredited, sought after institution, for students seeking a career in the field of Nursing. The Program prepares students for careers as Registered Professional Nurses. HCCC partners will many four-year institutions for those students who seek to continue their education in the field, and with hospitals, clinical sites, therapeutic centers, as well as many other medical institutions, to successfully train and place students after they have completed their studies with us.

In addition to Nursing, the College boasts several signature programs, including a nationally recognized Culinary Arts Institute and Nursing Program. The College’s Culinary Arts Institute is one of only three programs in the New York Metropolitan region to hold accreditation from the Accrediting Commission of the American Culinary Federation Education Foundation. The Culinary Arts Institute features state-of-the-art facilities and a hands-on program that prepares students for a range of careers in the hospitality industry. The College recently announced the dedication of the Bloomberg Finance Lab, which provides students with real world experience to prepare them for employment in banks, corporations, and government agencies.

A leader in workforce development, HCCC hosted The Aspen Institute’s Workforce Leadership Academy, which was the first to be offered in partnership with a community college. The Hudson County Workforce Leadership Academy was funded through a combination of public and private donors that included JPMorgan Chase, The Harry and Jeanette Weinberg Foundation, The W.K. Kellogg Foundation, the County of Hudson, the LeFrak Family, and Mack-Cali.

Department

Customer Services / Mail Room and Copy Center

Position Summary/Job Description

The Customer Service Department for the Mail Room and Copy Center is searching for a part-time Customer Service Assistant for the Journal Square Campus in Jersey City, NJ. Under the general guidance of the Customer Service Manager in the Mail Room and Copy Center, the Part-time Assistant will be responsible for supporting the Customer Service department with the day-to-day operations. This part-time position will require the applicant to work at the Journal Square Campus in Jersey City, NJ.

Required/Minimum Qualifications

Assist with pick-up of mail from Post Office, sort mail and packages by department, distribution of mail and packages to all sites. Assist with copy job request. Assist with clerical duties as needed.
Must be able to lift up to 50 lbs.
Must be able to work the following schedule/hours: Monday to Thursday from 12:00 pm – 5:00pm and Friday 1:00pm to 5:00pm.
Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.

Qualifications

Minimum of a High School diploma; Associate degree with two years of related technical experience preferred.

Review of applications to begin

Immediately; Open until filled.

Applications

For full consideration please send resume, cover letter, salary expectations, and a list of three professional references to Frederick Medina, fmedinaFREEHUDSONCOUNTYCOMMUNITYCOLLEGE.

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.