Manager of Web and Portal Services

 

For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page.

 

College Overview

Hudson County Community College (HCCC) is an award-winning, comprehensive urban college serving one of the most historic and ethnically diverse areas of the United States. HCCC students were born in 119 countries and speak 29 different languages. The diversity and the multitude of our community’s cultures, life experiences, skills and aspirations, are the very values and traits that empower us to be productive and caring members of our society.

HCCC embodies an unwavering commitment to student success and an intentional focus on diversity, equity, and inclusion. In 2019, the President’s Advisory Council on Diversity, Equity and Inclusion (PACDEI) was instituted to develop new levels of understanding and access and advance the College’s commitment to transparency and inclusion. We are proud of the differences we share, which are the foundation for the life changing and transformational education we offer and the social mobility we provide to the communities we serve.

HCCC has three campuses located just minutes from Manhattan: The Journal Square campus in Jersey City and North Hudson Campus in Union City are adjacent to vital transportation hubs; the Secaucus Center has abundant parking. Fully accredited by the Middle States Commission on Higher Education, the College offers courses and classes in a wide variety of disciplines to the people and businesses of Hudson County, one of the most ethnically diverse areas of the United States. The College was recently recognized with the 2021 Association of Community College Trustees (ACCT) Northeast Regional Equity Award, and the 2021 INSIGHT into Diversity’s Higher Education Excellence in Diversity (HEED) Award. In 2016 the Gabert Library was one of three academic libraries in the United States to receive the Excellence in Academic Libraries Award from the Association of College and Research Libraries (ACRL), and in 2019 the HCCC Tutoring Center received the Frank L. Christ Outstanding Learning Center Award for Two-Year Institutions. In 2019, the College joined Achieving the Dream, a network of high achieving community colleges, part of its expanding effort toward continuous improvement in student success.

HCCC has partnerships with every major four-year college and university in the greater New Jersey-New York area and beyond, accommodating seamless transfer of credits for further undergraduate and graduate education. Hudson County Community College is proud of its culture of care and invites applications from those wishing to join a community dedicated to promoting student success in all forms.

 

Position Summary

The Manager of Web and Portal Services reports to the Vice President for Advancement and Communications (VPAC) and develops, supports, and maintains the College’s website and portal pages to ensure the accuracy and currency of the content. The Manager of Web and Portal Services is responsible for refining and creating Standard Operating Procedures (SOPs) as business needs dictate; ongoing website and portal access management; and ensuring all website content and processes adhere to College policies and procedures. The Manager of Web and Portal Services will lead and supervise HCCC's website and partner with the VPAC, members of the Website Management Team, Communications Team, and HCCC faculty and staff more broadly, to ensure that all web-related projects are completed on time and to the highest possible standards while providing technical support and systems administration for the internal and external website and portal.

 

Essential Responsibilities and Duties

  • Makes the HCCC website engaging to all visitors, including students, employees, event attendees, donors, supporters, and advocates. The Manager of Web and Portal Services strategically tracks website traffic and integrates these data to our Customer Relationship Management (CRM) database.
  • Facilitates the integration of email marketing with website in conjunction with the VPAC, Strategic Marketing Director, and Communications team.
  • Leads in establishing and maintaining best practices related to the College’s website and portal.
  • Oversees the creation and movement of content from the portal to the website.
  • Develops an authenticated web presence for proprietary information.
  • Works with the Director of Application Services to develop policies, standards, and workflows that support college communications and content management procedures for the College's website.
  • Seeks updated and accurate content on the College's main Internet and Intranet sites with an established cadence in coordination with the Website Management Team.
  • Utilizes necessary tools to monitor, analyze, package, and report web activity of significance.
  • Works with the VPAC and Communications Team to develop dynamic marketing campaigns and landing pages utilizing advanced web technologies.
  • Thoroughly documents custom-developed web processes, web software customizations, and interfaces developed to link to third-party software to Ellucian Customer Success Manager (CSM) web services.
  • Maintains a high level of technical expertise and stays abreast of current and developing trends in web-related technologies through professional reading, attending industry conferences, participating in professional development activities (training and education), and industry professional associations.
  • Work closely in all activities with the College’s Information Technology Services (ITS) team.

Required Key Competencies

  • Project management, prioritization, multi-tasking, and time management skills with an orientation towards results.
  • Superior oral and written communication skills, and interpersonal and negotiation skills.
  • Proficiency with various computer software programs and experience with Ellucian-Colleague or a similar higher education platform is preferred.
  • Demonstrable initiative and sound judgment.
  • High standards, integrity, adaptability, and comfort working in and thriving in a fast-paced environment.

 

Qualifications

  • A Bachelor's degree is required.
  • Three years of directly related experience is required.
  • A minimum of 3 years of direct Web Design experience is required.
  • Web Content Management System experience required, Ellucian Ektron WCMS experience preferred.
  • Ability to develop and maintain web pages using HTML and knowledge of Perl/PHP/CGI scripts and JavaScript required.
  • Basic web programming knowledge and experience with software such as Microsoft Windows server, Ektron, Sharepoint, IIS, Microsoft Office, Dream Weaver, GoLive, Macromedia Contribute, C#, JQuery, XSLT, and/or similar packages required.
  • Ability to work occasional evening and weekend hours for select projects as needed when identified by the VPAC.

Hudson County Community College (HCCC) serves more than 18,000 credit and non-credit students annually. The College offers nearly 80 degree and certificate programs, including award-winning English as a Second Language, STEM (Science, Technology, Engineering, and Mathematics), Culinary Arts/Hospitality Management, Nursing, and Health Sciences, and Fine and Performing Arts. The HCCC Culinary/Hospitality Management program was ranked number six in the U.S. by Best Choice Schools.

The Manager of Web and Portal Services will work onsite in-person at HCCC’s Journal Square and North Hudson campuses.

 

Applications

To apply, please submit a cover letter and resume to foundationFREEHUDSONCOUNTYCOMMUNITYCOLLEGE. Please include salary requirements in your cover letter.

 

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.

Take Survey