Senior PC Technician

 

For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page.

 

For Internal Consideration Only

 

College Overview

Hudson County Community College (HCCC) is an award-winning, comprehensive urban college serving one of the most historic and ethnically diverse areas of the United States. HCCC students were born in 119 countries and speak 29 different languages. The diversity and the multitude of our community’s cultures, life experiences, skills and aspirations, are the very values and traits that empower us to be productive and caring members of our society.

HCCC embodies an unwavering commitment to student success and an intentional focus on diversity, equity, and inclusion. In 2019, the President’s Advisory Council on Diversity, Equity and Inclusion (PACDEI) was instituted to develop new levels of understanding and access and advance the College’s commitment to transparency and inclusion. We are proud of the differences we share, which are the foundation for the life changing and transformational education we offer and the social mobility we provide to the communities we serve.

HCCC has three campuses located just minutes from Manhattan: the Journal Square campus in Jersey City and North Hudson Campus in Union City are adjacent to vital transportation hubs; the Secaucus Center has abundant parking. Fully accredited by the Middle States Commission on Higher Education, the College offers courses and classes in a wide variety of disciplines to the people and businesses of Hudson County, one of the most ethnically diverse areas of the United States. The College was recently recognized with the 2021 Association of Community College Trustees (ACCT) Northeast Regional Equity Award, and the 2021 INSIGHT Into Diversity’s Higher Education Excellence in Diversity (HEED) Award. In 2016 the Gabert Library was one of three academic libraries in the United States to receive the Excellence in Academic Libraries Award from the Association of College and Research Libraries (ACRL), and in 2019 the HCCC Tutoring Center received the Frank L. Christ Outstanding Learning Center Award for Two-Year Institutions. In 2019, the College joined Achieving the Dream, a network of high achieving community colleges, part of its expanding effort toward continuous improvement in student success.

HCCC has partnerships with every major four-year college and university in the greater New Jersey-New York area and beyond, accommodating seamless transfer of credits for further undergraduate and graduate education. Hudson County Community College is proud of its culture of care and invites applications from those wishing to join a community dedicated to promoting student success in all forms.

 

Position Summary/Job Description

The Information Technology Services department is searching for a Senior PC Technician. Reporting to the Help Desk Manager, position responsibilities include, but are not limited to the following: supporting the Microsoft Windows Active Directory infrastructure, Microsoft Exchange Email server, and MAC OS servers. Provides second/third level field technical support, problem analysis and resolution, extensive technical assistance, and training to computer systems users at all campus locations.

The Senior PC Technician serves as system administrator and provides technical support for the College's Microsoft Exchange Email server, Microsoft Windows Active Directory infrastructure to ensure continued systems connectivity, maximum systems performance, and compliance with software site licensing requirements, actively participates in information technology special projects, as required, regarding systems modifications or enhancements, streamlining of operations and/or processes, system migrations planning and implementation, etc.

The Senior PC Technician works in tandem with the Help Desk Manager regarding various projects, maintains an ongoing awareness of current and changing trends in the field of information technology through current membership in professional organizations, attendance at conferences and trade shows, etc., as well as performs other related technical support activities at a senior level, as required.

 

Required/Minimum Qualifications

A minimum of a High School diploma with a minimum of five years of related technical work experience required. Ability to install, configure, and maintain workstations in a Microsoft Windows Active Directory infrastructure using Windows operating systems. Knowledge of Microsoft Exchange server and client setup, Microsoft Office, Macromedia Studio, Mac OS, and Adobe products required. Comprehensive knowledge of basic systems analysis and computer networking required. Ability to interpret, analyze, and modify computer/systems methods and procedures, load and configure software and resolve software conflicts, research problems using a variety of sources, install and trouble shoot peripheral equipment, and diagnose computer hardware. Ability to perform preventive maintenance on computer hardware and software, along with the ability to proactively identify and resolve systems issues. Effective oral and written communication skills, technical writing skills to prepare systems status reports, customer service skills, and ability to communicate technical guidance and instruction to users on the use of PC applications and systems required. Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.

 

Preferred Qualifications

Associate degree with a minimum of four years of related technical experience preferred. Multiple technical certifications that is directly related to the duties and responsibilities specified, prior systems management and project management experience is preferred.

 

Closing Date of Applications

October 27th

 

Review of applications to begin

Immediately.

 

Applications

For full consideration please send resume, cover letter, salary expectations, and a list of three professional references to Help Desk Manager, Kenneth Melewski at kmelewskiFREEHUDSONCOUNTYCOMMUNITYCOLLEGE.

 

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.

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