Student Success Coach, Academic Workforce Pathways Program (Grant-Funded)

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(Repost 09/28/2022 - For Internal Consideration Only)

The Opportunity

This is an exciting time to be a part of the HCCC community. The College recently launched its 2021-24 Strategic Plan, the culmination of which will align with the College’s 50^th anniversary in 2024. The College was recognized by the Association of Community College Trustees as the recipient of the 2021 ACCT Northeast Region Equity Award. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC’s Culinary Arts Institute was ranked as the #6 Culinary Arts program in the United States by Best Choice Schools. Most recently, the National Institute for Staff and Organizational Development (NISOD) selected HCCC as one of twenty-four colleges nationwide to be named a “2022 Most Promising Place to Work in Community Colleges.”

Overview

Hudson County Community College serves one of the most ethnically diverse and densely populated communities in the United States. The College is a vibrant, urban institution of higher education whose mission is to provide its diverse communities with inclusive, high-quality educational programs and services that promote student success and upward social and economic mobility.

More than 90% of HCCC’s students receive scholarships, grants, and loans to finance their education, and the College’s extensive financial aid program helps connect students with the resources they need. To date, the College’s Foundation has raised over $3.5 million for student scholarships, and HCCC ranks first in the state of New Jersey for its award of Community College Opportunity Grant funds. About half of its more than 12,000 credit students identify as Hispanic, and more than 33% of all students were born outside of the U.S. In 2021, HCCC had two students selected from a national applicant pool to receive the prestigious Jack Kent Cooke Foundation’s Undergraduate Transfer Scholarship.

Hudson County Community College has three campuses. The largest campus is located at the heart of Jersey City’s Journal Square, which is approximately 20 minutes from New York City. The College has a North Hudson Campus, located in Union City, New Jersey and an additional location at the Hudson County Schools of Technology in Secaucus, New Jersey. The College offers 70 degree and certificate programs and more than 300-day, evening, and weekend courses throughout its three-campus network.

Hudson County Community College is committed to delivering high-quality educational experiences. HCCC is a member of the Achieving the Dream network of community colleges. Achieving the Dream is a national reform network of high-performing community colleges that are focused on leveraging data-informed best practices to promote equitable outcomes.

HCCC has two campus Libraries that provide welcoming common spaces that encourage exploration, creation, and collaboration between students, faculty, and a broader community. Our resources include a collection comprised of over 60,000 print and online books, 130 online databases, and approximately 67,000 periodicals (mostly online), nearly 2,000 DVDs, and a number of select streaming videos. In support of our many English Language Learners, our ESL collection offers a rich array of fiction and non-fiction books categorized by reading level to meet a variety of needs.

The Glen Gabert Library, located on the Journal Square campus, is the home of the Hudson County Community College Archive Collection which offers access to the rich history of HCCC and its impact on Jersey City and the surrounding community. The North Hudson Campus Library is located at our Union City location.

The libraries are open seven days a week while offering a variety of digital technologies that offer pathways to learning and content acquisition. Some of the available technologies include Makerspace facilities for podcasting, 3D printing, crafts, and more, a combination of PC and Macintosh computers, scanners, printers, virtual reality headsets, learning hubs, and prayer and meditation rooms.

The College boasts several signature programs, including a nationally recognized Culinary Arts Institute and Nursing Program. The College’s Culinary Arts Institute is one of only three programs in the New York Metropolitan region to hold accreditation from the Accrediting Commission of the American Culinary Federation Education Foundation. The Culinary Arts Institute features state-of-the-art facilities and a hands-on program that prepares students for a range of careers in the hospitality industry. The College recently announced the dedication of the Bloomberg Finance Lab, which provides students with real world experience to prepare them for employment in banks, corporations, and government agencies.

A leader in workforce development, HCCC hosted The Aspen Institute’s Workforce Leadership Academy, which was the first to be offered in partnership with a community college. The Hudson County Workforce Leadership Academy was funded through a combination of public and private donors that included JPMorgan Chase, The Harry and Jeanette Weinberg Foundation, The W.K. Kellogg Foundation, the County of Hudson, the LeFrak Family, and Mack-Cali.

Department / Division Introduction

The Division of Continuing Education and Workforce Development is an exciting and entrepreneurial office within the College, which offers a wide variety of non-credit classes, courses, seminars, and training sessions for the community. These offerings are focused on revitalizing careers, upgrading skills and credentials, growing businesses, and pursuing pastimes and passions. Additionally, the HCCC Center for Business & Industry (CBI) is the area leader in developing and delivering educational classes and programs for Hudson County’s businesses, organizations and individuals. Join a winning team focused on serving the educational training needs of the Hudson County business community.

Position Summary / Job Description

Reporting directly to the Supervising Director, the Student Success Coach will work collaboratively with the Hudson County Department of Housing and Community Reintegration, Hudson County Department of Corrections, academic, workforce, and student services departments, students, employers, community partners, and faculty to successfully implement the Academic and Workforce Pathways Program (AWPP), and ensure student support and success. This is a full-time grant-funded position.

Required / Minimum Qualifications

Minimum HS Diploma with at least two years of relevant experience. Associate’s degree preferred.
2 years of hands-on experience: working in a multicultural, urban environment, engaging customers/students. Preference to those coordinating workforce training activities in education, higher education, and/or a public workforce setting.
Proficiency in working with various computer software programs, including Microsoft Office Suite (Word and Excel), Salesforce, or other CRM software.
Proven ability to manage up and down to achieve successful results.
Technology Skills: The department relies on technology to scale its efforts, and needs individuals skilled in database management, spreadsheets, video conferencing, email management, word processing, and electronic presentations.
Engagement Skills: This concept is robust and inclusive – engaging internal and external constituents for the first time, customer services skills, and marketing skills. Attention to detail and the ability to write well impacts engagement. Projects a professional, positive self-image in appearance, confidentiality, courtesy, conduct, fairness, and personal integrity at all times.
Flexibility: HCCC strives to be agile and flexible to the evolving needs of the alumni, local community, and changes in the labor market. The candidate must have the ability to thrive in environments that change.
Strategic Thinking: HCCC has a culture of continuous improvement. A candidate’s thoughtful attention to program challenges, the contribution of ideas, having a vision, and setting goals are significant to the college’s growth.
Excellent organizational, problem-solving, leadership, and interpersonal skills.
Must demonstrate a high level of initiative and ability to work independently with a thoughtful approach to problem-solving.
Sound judgment. Comfortable handling and safeguarding confidential information.
Authentic passion for Hudson County Community College’s mission.
Demonstrated ability to interact with a culturally diverse population and to effectively and respectfully function and communicate within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.

Preferred Qualifications

Associate’s degree preferred.
Bi-lingual preferred: Spanish / Arabic languages are a priority for the community.

Applications

For full consideration please send resume, cover letter, salary expectations, and a list of three professional references to cewdFREEHUDSONCOUNTYCOMMUNITYCOLLEGE.

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.