Help Desk Request Form (Faculty and Staff)


Visit or Call the ITS Helpdesk at either campus:
HCCC faculty and staff may receive help in-person for the Summer Schedule from Monday through Thursday at 9:00 A.M. to 6:00 P.M. (Weekends from 8:00 A.M. to 4:00 P.M.) at:
     Journal Square Campus (JSQ): : ITS Office - 70 Sip Ave. - A Building, 3rd Floor
     North Hudson Campus (NHC): ITS Office - 4800 John F. Kennedy Blvd. - 3rd Floor (N Building) - Room N309
     JSQ Phone: (201) 360-4310
     NHC Phone: (201) 360-4309

Virtual Help Desk are available on Weekdays from 10:00 A.M. to 2:00 P.M.

Please use this form to submit help desk requests. Be sure to be as specific as possible in describing the issue.

This form is for FACULTY AND STAFF ONLY. For help desk requests for students, please click here.

* Required field

(Seven Digit College ID - Example: 0123456)
(Example: xxx-xxx-xxxx)


Contact Information

Information Technology Services
Journal Square Campus
Patricia Clay

Associate Vice President for Technology and Chief Information Officer
70 Sip Avenue - 3rd Floor
26 Journal Square - 14th Floor
Jersey City, NJ 07306
(201) 360-4310

North Hudson Campus
4800 John F. Kennedy Blvd - 3rd Floor
Union City, NJ 07087
(201) 360-4309