Information Technology Services

Information Technology Services (ITS)

The Information Technology Services Office is located at 70 Sip Avenue in Jersey City and on the 3rd Floor of the North Hudson Campus. The Associate Vice President for Technology and Chief Information Officer (CIO) leads the office and reports to the Vice President for Finance and Administration. ITS is responsible for academic computer labs, audio-visual services, authentication, computer technical support, Immersive Telepresence Video (ITV), information security, network support and operations, and telecommunications. The office is also responsible for enterprise application software and systems. The office includes the Computer Labs, Help Desk, and Enterprise Application Services teams.

The Information Technology Services Office (ITS) aims to provide technology services and support for Faculty, Administration, Staff, and Students. With this in mind, the Departmental Mission Statement has been developed.

ITS Office Mission Statement: 

"The mission of the Information Technology Services Office at Hudson County Community College is to provide students, faculty, and administration with the highest level of technological services, support, and customer service to promote student success."

Hudson County Community College (HCCC) continues to make considerable investments and advancements in deploying and using its technological resources. HCCC has implemented several significant initiatives and steps towards achieving its goal of supporting the College's mission. In addition to striving toward the most effective use of technology, ITS provides excellent customer service to the College.

Read Acceptable Use Policy Read All ITS Policies and Procedures

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IT Onboarding Checklists

View the IT onboarding checklists for instructions on technology-related access and other to-do's.

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Help Desk Request (Students Only)

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Help Desk Request (Faculty, Adjunct Faculty, and Staff Only)

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Request ITS Event Support (Employees Only)

Information Technology Services requires advanced notice to support an event, 1-14 days, depending on the type of event. More advanced notice is always preferred. Help may be unavailable if we have too many simultaneous events. We make every effort to support all campus events, given advance notice.

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Technology Resources - Guides and How-to's

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Contact Information

Information Technology Services
Journal Square Campus
Patricia Clay

Associate Vice President for Technology and Chief Information Officer
70 Sip Avenue - 3rd Floor
Jersey City, NJ 07306
(201) 360-4310
itshelpFREEHUDSONCOUNTYCOMMUNITYCOLLEGE
computerlabsFREEHUDSONCOUNTYCOMMUNITYCOLLEGE

North Hudson Campus
4800 John F. Kennedy Blvd - 3rd Floor
Union City, NJ 07087
(201) 360-4309
itshelpFREEHUDSONCOUNTYCOMMUNITYCOLLEGE