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The Information Technology Services Office is located at 70 Sip Avenue, 26 Journal Square in Jersey City, and on the 3rd Floor of the North Hudson Campus. The Associate Vice President for Technology and Chief Information Officer (CIO), leads the office, and reports to Vice President for Finance and Administration. ITS is responsible for academic computer labs, audio-visual services, authentication, computer technical support, Immersive Telepresence Video (ITV), information security, network support and operations, and telecommunications. The office is also responsible for enterprise application software and systems. The office includes the Computer Labs, Help Desk, and Enterprise Application Services teams.
The purpose of the Information Technology Services Office (ITS) is to provide technology services and support for Faculty, Administration, Staff, and Students. With this in mind, it has developed the following Departmental Mission Statement.
"The mission of the Information Technology Services Office at Hudson County Community College is to provide students, faculty, and administration with the highest level of technological services, support, and customer service to promote student success."
Hudson County Community College (HCCC) continues to make considerable investments and advancements in the deployment and use of its technological resources. HCCC has implemented several major initiatives and steps towards achieving its goal of supporting the College's mission. In addition to striving toward the most effective use of technology, ITS provides excellent customer service to the College.
Information Technology Services requires a minimum of 24 hours' notice to support an event, but a week or more is preferred. Help may be unavailable if we have too many simultaneous events. We make every effort to support all campus events, given advance notice.